Business: Engaged!

Accelerating Tech Startups with the ARK Challenge

Carrie Perrien Smith — Wed, 10 Apr 2013 18:21:33 +0000

Today’s technology has opened up an almost-unlimited number of startup possibilities. The internet allows us to work anywhere and do business with almost anyone. That is why tech startups are providing options that we never dreamed possible 20 years ago. And tech startups are creating new economic drivers that are shaping the future of business …

Employee Performance That Rocks

Carrie Perrien Smith — Fri, 05 Apr 2013 14:47:28 +0000

Success in business today requires a complex chemistry of people, product, value, and customer experience. In this episode of Business: Engaged!, we welcome Jim Knight. He spent over 20 years with the iconic Hard Rock Cafe, one of the more recognized brands in the world. Their success is due as much to the people who …

Attracting and Engaging Prospects Using Great Content

Carrie Perrien Smith — Thu, 21 Mar 2013 18:11:19 +0000

We have more tools than ever to attract and engage potential customers. But these new tools require you to produce enticing and informative content about your business. In this episode of Business: Engaged!, I’ll give you methods for attracting your target customer to your website and building your prospect database. You’ll get ideas for great …

Using Speaking and Writing to Brand Yourself and Promote Your Business

Carrie Perrien Smith — Fri, 15 Mar 2013 18:22:53 +0000

I got the rare treat of sitting in the guest chair today with Denise Griffitts on her Your Partner in Success Radio show. I interviewed her a few weeks ago on working with virtual assistants (click here to listen to that interview). We both support clients in the speaking industry so we thought this would be …

Creating Fans of Your Brand

Carrie Perrien Smith — Tue, 12 Mar 2013 17:54:01 +0000

How is your relationship with your customers and prospects? Do you know what they are saying about you? Do today’s digital media users find you easy to connect with? Is your investment in your company’s social media really paying off? After this episode of Business: Engaged!, you’ll never look at your company’s social media presence …

Motivating Employees to Do Their Best Work

Carrie Perrien Smith — Tue, 05 Mar 2013 22:12:23 +0000

It’s been said that the speed of the pack is determined by the pace of the leader. Top performance is inspired by leaders who involve team members in the development of mission, vision, and values. In this episode of Business: Engaged!, we welcome Mark Mathia. He is the CEO and Executive Coach for Tiburon Financial …

Mental Illness in the Workplace

Carrie Perrien Smith — Fri, 01 Mar 2013 03:52:31 +0000

Everyone has a bad day and, admittedly, your workplace might make you crazy once in a while. But how do you know whether someone is struggling with mental illness or a stress-inducing issue that mimics the same symptoms? In this episode of Business: Engaged!, we talk with David Duerr, Director of Business Services at Ozark …

Building Wealth: How Smart Business Owners Do It

Carrie Perrien Smith — Sat, 16 Feb 2013 04:33:17 +0000

Cash flow is king when it comes to small business financial success. Most business owners perceive they cannot afford to own the building where they operate. Others don’t want to tie up their cash with a big mortgage payment. But with property values and interest rates at historic lows, this might be the wealth-building opportunity …

Is It Time for a Virtual Assistant?

Carrie Perrien Smith — Wed, 06 Feb 2013 20:53:42 +0000

Sometimes a business owner needs a little help but can’t justify the expense of an extra employee. Other times, he might need some specialized help that he can’t get locally. Today, many business owners are turning to the services of a virtual assistant. And as the industry is evolving, VAs who offer more extensive services …

Handling Unhappy Customers

Carrie Perrien Smith — Mon, 28 Jan 2013 22:06:29 +0000

Every company has to deal with an unhappy customer from time to time. Sometimes it is because of a mistake and product problem. Other times, there is a disconnect between customer expectations and the company’s promise. But how the company handles that unhappy customer determines whether the company preserves the customer relationship. In this episode …