Employee Performance That Rocks


Hard Rock Cafe veteran Jim Knight joins Business: Engaged! host Carrie Perrien Smith. They talk about creating the chemistry of people, product, value, and customer experience that sets the stage for rock star employee performance.

Success in business today requires a complex chemistry of people, product, value, and customer experience.

In this episode of Business: Engaged!, we welcome Jim Knight. He spent over 20 years with the iconic Hard Rock Cafe, one of the more recognized brands in the world. Their success is due as much to the people who work in the organization and the company culture as it is clever marketing. Today, Jim works with companies to revolutionize their culture so they set the stage for employee performance that rocks.

You can follow Jim Knight on Twitter at @knightspeaker.

Learn more about his work with companies at http://knightspeaker.com and http://hospitalityonpoint.com.

And over the coming weeks, I’m taking you with me on my journey to write my next book. I’ll share my process for writing the book and give you updates on my progress. I’ve decided what topics I’ll write about, so this week, I talk about setting goals and planning my book-writing time. If you want to catch the previous episode where I talked about the book writing process, click here.

Episode airs Friday, April 5 at 10:00 a.m. CST.

Click on the player below to listen to this episode.*

Click here to listen to other episodes of Business: Engaged!

* If the show stops playing while you are listening, consider clicking on the Play in Your Default Player link under the audio window.

Listen to internet radio with Business Engaged on BlogTalkRadio


Click here to check out past episodes. You can follow the show on Twitter at @businessengaged too. Be sure to LIKE our Facebook page so you’ll find out when the next show airs. Click here to go there. We love it when you tell others about the show so take a minute and post this link for your Facebook friends or Twitter followers.


Episode 43

Permanent link to this article: http://businessengaged.com/employee-performance-that-rocks/