Category Archive: Handling Employee Performance Issues

Shows about the topic of employee performance issues

Apr 05 2013

Employee Performance That Rocks

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Hard Rock Cafe veteran Jim Knight joins Business: Engaged! host Carrie Perrien Smith. They talk about creating the chemistry of people, product, value, and customer experience that sets the stage for rock star employee performance.

Success in business today requires a complex chemistry of people, product, value, and customer experience.

In this episode of Business: Engaged!, we welcome Jim Knight. He spent over 20 years with the iconic Hard Rock Cafe, one of the more recognized brands in the world. Their success is due as much to the people who work in the organization and the company culture as it is clever marketing. Today, Jim works with companies to revolutionize their culture so they set the stage for employee performance that rocks.

You can follow Jim Knight on Twitter at @knightspeaker.

Learn more about his work with companies at http://knightspeaker.com and http://hospitalityonpoint.com.

And over the coming weeks, I’m taking you with me on my journey to write my next book. I’ll share my process for writing the book and give you updates on my progress. I’ve decided what topics I’ll write about, so this week, I talk about setting goals and planning my book-writing time. If you want to catch the previous episode where I talked about the book writing process, click here.

Episode airs Friday, April 5 at 10:00 a.m. CST.

Click on the player below to listen to this episode.*

Click here to listen to other episodes of Business: Engaged!

* If the show stops playing while you are listening, consider clicking on the Play in Your Default Player link under the audio window.

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Click here to check out past episodes. You can follow the show on Twitter at @businessengaged too. Be sure to LIKE our Facebook page so you’ll find out when the next show airs. Click here to go there. We love it when you tell others about the show so take a minute and post this link for your Facebook friends or Twitter followers.

 

Episode 43

Permanent link to this article: http://businessengaged.com/employee-performance-that-rocks/

Mar 05 2013

Motivating Employees to Do Their Best Work

mark-mathia

Learn how to bring out the best in your people and develop top performers, leaders, and influencers. Host Carrie Perrien Smith welcomes Mark Mathia, CEO and Executive Coach for Tiburon Financial and Trident Coaching Systems to Business: Engaged!

It’s been said that the speed of the pack is determined by the pace of the leader. Top performance is inspired by leaders who involve team members in the development of mission, vision, and values. In this episode of Business: Engaged!, we welcome Mark Mathia. He is the CEO and Executive Coach for Tiburon Financial and Trident Coaching Systems. He’ll share methods for creating an environment that brings out the best in our people and develops top performers, leaders, and influencers.

Click here to learn more about Mark Mathia at Trident Coaching Systems.

Click here to learn more about Tiburon Financial.

Episode airs Friday, March 8 at 10:00 a.m. CST. Click here to listen to this episode.*

Click here to check out past episodes. You can follow the show on Twitter at @businessengaged too. Be sure to LIKE our Facebook page so you’ll find out when the next show airs. Click here to go there. We love it when you tell others about the show so take a minute and post this link for your Facebook friends or Twitter followers.

* If the show stops playing while you are listening, consider clicking on the Play in Your Default Player link under the audio window.

Episode 40

Permanent link to this article: http://businessengaged.com/motivating-employees-to-do-their-best-work/

Feb 28 2013

Mental Illness in the Workplace

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How can you tell if someone in your company has a mental health issue? What can you do if so? David Duerr of Ozark Guidance Center joins host Carrie Perrien Smith on Business: Engaged! He’ll talk about how to help people dealing with mental health issues.

Everyone has a bad day and, admittedly, your workplace might make you crazy once in a while. But how do you know whether someone is struggling with mental illness or a stress-inducing issue that mimics the same symptoms?

In this episode of Business: Engaged!, we talk with David Duerr, Director of Business Services at Ozark Guidance Center. We discuss the issues that affect the mental well-being of our team members. He’ll talk about anxiety disorders, post-traumatic stress disorder, and situational issues that can bring drama and trauma to the whole workplace. He’ll also give us tips for opening the conversation with that individual who is struggling, assessing how to help them, and discussing options.

Click here to learn more about Ozark Guidance Center.

Episode airs Saturday, March 2 at 9:00 a.m. CST. Click here to listen to this episode.*

Click here to check out past episodes. You can follow the show on Twitter at @businessengaged too. Be sure to LIKE our Facebook page so you’ll find out when the next show airs. Click here to go there. We love it when you tell others about the show so take a minute and post this link for your Facebook friends or Twitter followers.

* If the show stops playing while you are listening, consider clicking on the Play in Your Default Player link under the audio window.

Episode 39

Permanent link to this article: http://businessengaged.com/mental-illness-in-the-workplace/

Jan 10 2013

Creating Stronger Teams

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Strong, productive teams are diverse. Management consultant Scott Huse joins host Carrie Perrien Smith on Business: Engaged! to talk about understanding and utilizing each team member’s personality, skills, and talents to bring out the best in them.

We want the best people we can get on our teams. But even the best people in the wrong roles can’t do their best work for the organization. It all comes down to understanding and utilizing people’s personalities, skills, and talents. And the best teams make sure they have a variety of people on that team.

On this episode of Business: Engaged!, we talk with management consultant Scott Huse about how leaders can utilize those differences to create a stronger team.
In the product and service spotlight, we feature Jeremy Turley of The Payroll Company. He’ll talk about the benefits of outsourcing payroll and how inexpensive it can be.

And I’ll talk about your work neighborhood — the other owners and managers in the commercial district where your business operates. It’s a prime networking and peer relationship opportunity that most of us probably leave on the table.

Episode airs Friday, January 11 at 10:00 a.m. CST. Click here to listen to this episode.*

Click here to check out past episodes. You can follow the show on Twitter at @businessengaged too. Be sure to LIKE its Facebook page so you’ll find out when the next show airs. Click here to go there. We love it when you tell others about the show so take a minute and post this link for your Facebook friends or Twitter followers.

* If the show stops while you are listening, consider clicking on the Play in Your Default Player link under the audio window.

 Episode 34

Permanent link to this article: http://businessengaged.com/creating-stronger-teams/

Oct 29 2012

Recruiting and Developing Today’s Employees

Pamela Green

Pamela J. Green joins Carrie Perrien Smith on Business: Engaged! She talks about what to look for when recruiting employees with the skills and talent we need to succeed. She also discusses how to develop them so they are prepared to advance and take on more responsibility.

Employees carry out your vision for your company and care for the needs of your hard-earned customers. Selecting them and understanding the needs of employees in today’s labor market determines your success. On this episode of Business: Engaged! we talk with Pamela J. Green MBA SPHR. She is a human resources consultant and executive coach. We talk about what to look for when recruiting employees with the skills and talent we need to succeed. We also discuss how to develop them so they are prepared to advance and take on more responsibility.

We again feature Courthouse Concepts on our product and service spotlight. You’ll learn more about their drug testing services. You’ll be surprised who is drug testing today.

And you won’t want to miss my twelfth update on my city council campaign in Rogers, Arkansas. This week’s update is about out-preparing the competition. To keep up with my campaign, you can visit my blog at www.carrie4rogers.com.

Click here to listen to this episode.

You can sign up to receive our e-mail newsletter Business: Engaged! Direct so you’ll be the first to know when we post a new show. Click here to our list of past episodes. And don’t forget to connect with us on Twitter at @businessengaged and Facebook (just search for “Business Engaged”). We love it when you tell others about the show so take a minute and post this link for your Facebook friends or Twitter followers.

Permanent link to this article: http://businessengaged.com/recruiting-and-developing-todays-employees/

Jun 11 2012

Addressing Employee Performance Issues

kelly-riggs

One of our biggest management challenges: Why won’t they do what I ask? Kelly Riggs of Vmax Performance Group joins Business: Engaged! host Carrie Perrien Smith. He’ll explain how to set performance expectations and address issues related to poor performance.

If she should know better, why is she not doing what you want her to do? One of the biggest management challenges is motivating and leading employees to do what we want them to do. The key to addressing performance issues with employees is communicating clear expectations.In this episode of Business: Engaged!, Kelly Riggs of Vmax Performance Group talks about importance of creating a culture of performance in an organization. He provides four steps to setting performance expectations and addressing issues related to poor performance. His one-on-one meeting process sets the stage for success and creates a culture of open communication.

Kelly is a management and sales consultant. He is also the author of 1-on-1 Management™: What Every Great Manager Knows That You Don’t. You can follow Kelly Riggs on Twitter at @KellyRiggs and learn more about Kelly and his work with organizations at www.vmaxpg.com.

Episode airs on Monday, July 1, 2013 at 9:00 a.m. CST.

Click on the player below to listen to this episode.*

Click here to listen to other episodes of Business: Engaged!

* If the show stops playing while you are listening, consider clicking on the Play in Your Default Player link under the audio window.

Listen to internet radio with Business Engaged on BlogTalkRadio

This is an encore presentation of Episode 8.
The episode aired originally June 11, 2012.

Click here to check out past episodes. You can follow the show on Twitter at @businessengaged too. Be sure to LIKE our Facebook page so you’ll find out when the next show airs. Click here to go there. We love it when you tell others about the show so take a minute and post this link for your Facebook friends or Twitter followers.

Episode 8

Permanent link to this article: http://businessengaged.com/addressing-employee-performance-issues/

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